Install the new PS4 hard drive. Install the PS4 system software on the new hard drive. Restore the backup to your new hard drive. Scroll down for the next news Scroll down. Note: If you get the error: "SU - Cannot find the update file" it means that the PUP file was renamed by your computer due to multiple downloads of the same file.
Solution: Check the download location on your PC or Mac, delete any previous versions. If your PS4 system does not recognize the update file, check that the folder names and file name are correct. Enter the folder names and file name in single-byte characters using uppercase letters.
Re-Install Upgrade. Last updated:. January 6, Release Notes Related Drivers 7. What's New: Main features in system software update 7. The following changes have been made to Party. The maximum number of people who can join a party has been increased from 8 to Chat transcription has been added, and accessibility has been improved. Network connectivity has been improved. Start the PS4 console in Safe Mode: press and hold the power button, releasing after the second beep.
If your PS4 console does not recognize the update file, check that the folder names and file name are correct. If this process fails, you may need to send your PlayStation console for repair. Please contact us to arrange a repair. Before you reset, have you tried these steps?
Manually update system software. Safe Mode troubleshooting. Back up and restore PS4 data. PlayStation Plus Online Storage. Upgrade HDD. Place the system upside-down on a flat surface and remove the HDD bay cover. Remove from the right side first. Remove the screw 1 and pull the HDD mounting bracket 2 to remove it.
Remove the four screws from the HDD mounting bracket. Remove the HDD from the mounting bracket and insert the replacement. Replace the screws; being careful not to over-tighten them. Replace the screw. Re-attach the HDD cover. Install system software and backups. Install the system software After the HDD has been replaced, the system software must be reinstalled. Reinstall PS4 System Software. Copy the backed up saved data to the PlayStation 4 system.
Connect a USB storage device to the system.
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